The WINS Service Product Operations Guide describes processes and procedures for improving the management of Microsoft Windows Server 2003 Windows Internet Name Service (WINS) service in an IT infrastructure. The guide is divided into six main chapters. The first chapter provides basic background information. The second chapter provides a high-level checklist of the tasks required for maintaining this product. The third chapter takes a more detailed look at the tasks described in the maintenance chapter. The fourth chapter organizes tasks by the MOF role cluster responsible for each task. The fifth chapter provides information about common troubleshooting techniques for Windows Server 2003 WINS service. The sixth chapter contains appendices with information about important WINS errors to watch for, WINS service-performance statistics, and WINS server-usage statistics.